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Research Tidbits

This section provides the reader with research tid-bits and/or observations on emotional intelligence, leadership and students. It is our goal to highlight some interesting findings that have informed our work. Please note that these are direct quotes from academic work – we have provided citations at the end of the document in a references section.

Emotional Intelligence

  • “In the 1930s, the study of social intelligence was largely a study of how people make judgments regarding others and the accuracy of such social judgments. By the 1950s, however, this body of work had polarized to form two distinct traditions: (a) an intelligence tradition, which was interested in the abilities of person perception, and (b) a social–psychological tradition, which focused on the social determinants of person perception. In recent times, there has been growing convergence between these distinctive domains. Thus, researchers from the domain of individual differences have become more interested in social facets of ability, and social psychologists have become more interested in cognitive determinants of perception (Mayer & Geher, 1996).” (Roberts, Zeidner, Matthews,  2001, p. 198)
  • Today, there are three primary approaches to the construct of Emotional Intelligence which can make it a confusing concept to understand and grasp (Caruso, 2003). However, it is important to understand that all, at their core, believe that EI is about the “abilities to recognize and regulate emotions in ourselves and others” (Goleman, 2001, p. 2). Goleman (2001) explains the three primary approaches to EI and suggests that Salovey & Mayer “framed EI within a model of intelligence” (p. 2), while Bar-On framed his model of EI in personality theory. Goleman (2001) suggests his model as a theory of performance.
  • Robert McCrea (2000) writes about the difference between the mental abilities of the Mayer et al model of EI as opposed to personality traits. “The distinction between these abilities and personality traits is sometimes subtle, but it can be drawn. For example, one can be optimistic simply because one has a cheerful disposition (which requires no intelligence of any kind); or one may understand that one can create an optimistic assessment by deliberately calling to mind the chances of success or by summoning social support from others. This process of manipulating one’s own emotional state requires a certain degree of psychological mindedness that Mayer and his colleagues deem a form of intelligence” (p. 276).
  • “Just what is this thing called emotional intelligence (EI)? The answer, to a large extent, depends on who you ask. EI has served as a sort of conceptual inkblot, an unstructured notion that is open to a vast number of interpretations” (Caruso, 2003, p. 1).

Research on EI

  • Compared to their low trait EI counterparts, pupils with high trait EI scores were more likely to be seen as having leadership qualities and being co-operative and less likely to be seen as disruptive, aggressive and dependent. Furthermore, high trait EI pupils had higher scores than low trait EI pupils on the pro social factor of teacher nominations and lower scores on the antisocial factor. (Petrides, Sangareau, Furnham, Frederickson, 2006, p. 543)
  • Numerous studies have been conducted with the short form of the TEIQue showing that it correlates positively with…general wellbeing and job satisfaction (Singh & Woods, 2008), relationship satisfaction (Smith, Heaven, & Ciarrochi, 2008), and adaptive styles of humor (Vernon et al., 2009), and negatively with communicative anxiety (Dewaele, Petrides, & Furnham, 2008), Machiavellianism (Alia, Amorima, & Chamorro-Premuzic, 2009), and maladaptive styles of humor (Vernon et al., 2009). It has also been suggested that the TEIQue-SF has an inverted U relationship with reaction time (Austin, 2009) and that it mediates many of the links between personality and general health (Johnson, Batey, & Holdsworth, 2009). (Petrides, Vernon, Schermer, Ligthart, Boomsma, Veselka, 2009, p. 906)

Developing Relationships

  • “Genuine relationships will not tolerate extremes which become abusive. The key to personal balance for leaders is the quality of their relationship with followers. Honest, open relationships will provide a steady stream of uncensored feedback. It is only through this feedback that leaders can accurately perceive and modulate their behaviors, policies and strategies” (Chaleff, 2002, p. 23).
  • “Interpersonal competence is fundamental to successful and effective leadership. What may be involved are the ability to communicate, the willingness and ability to promote individual relationships with others, authenticity, caring, the ability to handle conflict, and insight and empathy. (Bass, 1990, p. 122).

Environmental Scanning

  • “Leaders and followers are locked into relationships that are closely influenced by particular local, parochial, regional, and cultural forces” (Burns, 1978, p. 429).
  • “Groups of clients, unions, professional associations, and regulatory agencies affect how and what will be discussed and decided, both in legislatures and private organizations, especially with regard to visible and emotional questions” (Bass, 1990, p. 568).

Honest Self Understanding

  • Bass (1990) suggests that “self-understanding is essential even for the most successful leaders…the interpersonally competent manager is open to receiving feedback, the approach most likely to promote and maintain a manager’s accurate self-understanding” (p. 152).

References

Bass, B. (1990). Bass & Stogdill’s handbook of leadership: Theory, research and managerial applications (3rd ed.). New York: The Free Press.

Burns, J. (1978). Leadership. New York: Harper and Row.

Caruso, D. (2003). Defining the inkblot called Emotional Intelligence. Issues and Recent Developments in Emotional Intelligence,1(2). Retrieved June 1, 2010 from http://www.eiconsortium.org

Chaleff, I. (2003). The courageous follower: Standing up to and for our leaders (2nd ed.). San Francisco: Berrett-Koehler.

Goleman, D. (2001). Emotional intelligence: Issues in paradigm building. In C. Cherniss & D. Goleman (Eds.), The emotionally intelligent workplace (pp. 13-26). Jossey-Bass: San Francisco.

McCrae R. R. (2000). Emotional intelligence from the perspective of the Five-Factor Model. In: R. Bar-On and J.D.A. Parker (Eds.): The handbook of emotional intelligence. San Francisco: Jossey-Bass, 263-276.

Petrides, K., Vernon, P., Schermer, J., Ligthart, L., Boomsma, D., & Veselka, L. (2010). Relationships between trait emotional intelligence and the Big Five in the Netherlands. Personality and Individual Differences, 48(8), 906-910.

Petrides, K. V., Sangareau, Y., Furnham, A., & Frederickson, N. (2006). Trait emotional intelligence and children’s peer relations at school. Social Development, 15(3), 537-547.

Roberts, R. D., Zeidner, M., Matthews, G. (2001). Does Emotional Intelligence Meet Traditional Standards for an Intelligence? Some New Data and Conclusions. Emotion, 1(3), 196-231.

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The EIL Suite

Image of Emotionally Intelligent Leadership for Students: Workbook

Capacities:

Being transparent and trustworthy. Authenticity is a complex concept that emphasizes the importance of being trustworthy, transparent, and living in a way in which words match actions and vice versa. This is no small order.  Beingauthentic means, in part, that emotionally intelligent leaders follow through on commitments and present.

Found in: Consciousness of Self

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Building on assets that come from differences with others. Capitalizing on difference suggests that differences are seen as assets, not barriers. Difference may mean race, socio-economic status, religion, sexual orientation, or gender as well as ability, personality, or philosophy. When capitalized upon, these differences create a larger perspective — a more inclusive view. Emotionally intelligent leaders use these differences as an opportunity to help others grow, develop, and ultimately capitalize on them.

Found in: Consciousness of Others

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Seeking out and working with others toward new directions. As change agents, emotionally intelligent leaders look for opportunities for improvement or innovation — they think about possibilities and are future oriented. They see how change may benefit one person, an organization, or a whole community, and work to make this change happen.

Found in: Consciousness of Others

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Helping others enhance their skills and abilities. Emotionally intelligent leaders know that they cannot do everything themselves. They need others to become a part of the endeavor. Coaching is about intentionally helping others demonstrate their talent and requires the emotionally intelligent leader to prioritize the time to foster the development of others in the group — not just themselves.

Found in: Consciousness of Others

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Identifying and resolving problems and issues with others. Emotionally intelligent leaders understand that conflict is part of any leadership experience. When managed effectively, conflict can foster great innovation. At times conflict is overt and may involve anger, raised voices, or high
levels of frustration. Other times conflict is below the surface and shows itself only through cliques, side conversations, and apathy. Emotionally intelligent leaders are aware of these dynamics and work to manage them.

Found in: Consciousness of Others

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Recognizing and fulfilling your responsibility for others or the group. Emotionally intelligent leaders must be aware of what it means to be a part of something bigger than themselves. An essential component is to fulfill the ethical and moral obligations inherent in the values of the community. As a result, emotionally intelligent leaders know when to give of themselves for the benefi t of others and the larger group.

Found in: Consciousness of Others

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Thinking intentionally about the environment of a leadership situation. The larger system, or environment, directly influences an individual’s ability to lead.

Aspects of the environment affect the psychological and interpersonal dynamics of any human interaction. Emotionally intelligent leaders are in tune with a variety of factors such as community traditions and customs, the political environment, and major institutions (e.g., religion, government).

Found in: Consciousness of Context

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Interpreting the situation and/or networks of an organization. Every group has written/unwritten rules, ways of operating, customs and rituals, power dynamics, internal politics, inherent values and so forth. Emotionally intelligent leaders know how to diagnose and interpret these dynamics. Demonstrating group savvy enables one to have a direct influence on the work of the group.

Found in: Consciousness of Context

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Creating connections between, among, and with people. Developing relationships is a skill as well as a mind-set. This capacity requires emotionally intelligent leaders to build relationships and create a sense of trust and mutual interest. Simply put, individuals, groups, and organizations are stronger, smarter, and more effective when they are rooted in and facilitate positive relationships

Found in: Consciousness of Others

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Understanding others from their perspective. Emotionally intelligent leadership and, more specifically, the capacity of empathy are about perceiving the emotions of others. When leaders display empathy, they have the opportunity to build healthier relationships, manage difficult  situations,and develop trust more effectively. Being empathetic requires an individual to have a high level of self – awareness as well as awareness of others.

Found in: Consciousness of Others

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Demonstrating skills of persuasion. Emotionally intelligent leaders have the ability to persuade others with information, ideas, emotion, behavior, and a strong commitment to organizational values and purpose. They involve others to engage in a process of mutual exploration and action.

Found in: Consciousness of Others

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Motivating and moving others toward a shared vision. Being perceived as an inspirational individual by others is an important capacity of emotionally intelligent leadership. Inspiration works through relationships. Effective leadership entails generating feelings of optimism and commitment to organizational goals through individual actions, words, and accomplishments.

Found in: Consciousness of Others

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Working effectively with others in a group. Emotionally intelligent leaders know how to work with others to bring out the best in each team member. By facilitating good communication, creating shared purpose, clarifying roles, and facilitating results, emotionally intelligent leaders foster group cohesion and truly develop a sense of togetherness that leads to desired results.

Found in: Consciousness of Others

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Being driven to improve according to personal standards. An important nuance of this capacity is the role of personal standards. Individuals often know achievement when they see and feel it. Instead of letting others define what achievement looks like, emotionally intelligent leaders pursue their passions and goals to a self – determined level of accomplishment. This drive produces results and may inspire others to become more focused in their efforts or to work at increased levels as well.

Found in: Consciousness of Self

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Consciously moderating your emotions and reactions. Although feeling emotions and being aware of them is part of this statement, so too is regulating them. Emotional self-control is about both awareness (being conscious of feelings) and action (managing emotions and knowing when and how to show them). Recognizing feelings, understanding how and when to demonstrate those feelings appropriately, and taking responsibility for one’s emotions (versus being victims of them) are critical components of this capacity.

Found in: Consciousness of Self

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Identifying your emotions and reactions and their impact on you. Emotional self-perception means that individuals are acutely aware of their feelings (in real time). In addition, emotional self – perception means understanding how these feelings lead to behaviors. Having emotional self-perception also means that emotionally intelligent leaders have a choice as to how they respond. This capacity enables one to differentiate between the emotions felt and the actions taken. In most situations, both healthy and unhealthy responses are available.

Found in: Consciousness of Self

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Being open and adaptive to changing situations. The best laid plans don’t always come to fruition, so emotionally intelligent leaders need to be responsive to change and open to feedback. By thinking creatively and using their problem – solving skills, emotionally intelligent leaders engage others in determining a new way to reach their goals.

Found in: Consciousness of Self

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Being aware of your own strengths and limitations. Honest self- understanding means that an individual celebrates and honors their strengths and talents while acknowledging and addressing limitations. Honest self-understanding means accepting the good and bad about one’s personality, abilities, and ideas. When emotionally intelligent leaders demonstrate honest self-understanding, they embody a foundational capacity of effective leadership — the ability to see a more holistic self and understand how this impacts their leadership.

Found in: Consciousness of Self

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Having a balanced sense of self. Emotionally intelligent leaders possess a high level of self-worth, are confident in their abilities, and are willing to stand up for what they believe in. They are also balanced by a sense of humility and the ability to create space for the opinions, perspectives, and thoughts of others.

To learn more about this capacity click on the following links to best suit your interests: multimedia, resources, learning activities.”

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Wanting and seeking opportunities. Emotionally intelligent leaders understand and take initiative. This means being assertive and seeking out opportunities. Emotionally intelligent leaders have to both see the opportunity for change and make it happen. Demonstrating initiative means that individuals take action and help the work of the group move forward.

Found in: Consciousness of Self

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Emotionally intelligent leaders demonstrate a healthy, positive outlook and display a positive regard for the future. Optimism is a powerful force that many overlook. When demonstrated effectively, optimism is contagious and spreads throughout a group or organization.

Found in: Consciousness of Self

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